"I would like to take a moment to comment on the levels of Customer Service that both Ted and I have received since we have become residents of Angle Pond Woods. In a word, OUTSTANDING, comes to mind first and foremost.
Both Ted and I have been involved in the world of "customer service" for many years and experienced just about everything imaginable in today's society. Each and every time we have called your office and spoken to November, or any staff member, the level of professionalism is amazing. Also, each and every time I or Ted, has had a question or issue, and waved Brad or Demi down, ALWAYS, there has been instant resolve, and assistance that amazes us both. Both Brad and Demi's days have to be flat out busy, but never once have they said no, later, the longest we have waited is ~ "we'll be there in just a minute".
Where can one go and get this kind of attention ~ Angle Pond Woods. In case you are wondering the purpose of this email it is simply to say a really BIG, thank you to your entire staff ~ but especially to November, Demi and Brad."
~Cheryl and Ted