SERVICES

Our Goal
One of the primary objectives of the Lewis Builders organization is to develop a community of homes in which you will be happy and of which we will be proud. The achievement of quality new home construction requires a commitment to follow up service at closing. We feel that this is an important part of our role. 
Customer Orientation
Prior to closing, we will conduct a walk through in order to orient you to your new home. At this Orientation, you will review all components of your new home and have the opportunity to ask questions. To further assist you, you may click here for information on the major components of your home as well as maintenance guidelines.

Warranty Department Hours & Contact Info
Mon-Fri 7:00 AM to 4:30 PM
Service Appointments: Tuesday, Wednesday, and Friday 7:30AM-3:00PM
Phone: (603) 362-5333
Fax: (603) 362-4936
All calls regarding warranty issues in your home should be channeled through Lewis Builders main office and not the onsite sales centers. 
The purpose of our warranty is to provide coverage to the homeowner for defective or improper installation of material. It does not provide coverage for acts of God or repairs which are considered normal homeowner maintenance.
Appliances
Please contact the manufacturer (or a licensed Whirlpool repair company) directly with model and serial number, closing date, and a description of the problem. Refer to your Appliance Information sheet provided to you at your Closing.
Emergency Service
Emergency Service Van
EMERGENCY SERVICE is available in the event that a PLUMBING, HEATING or ELECTRICAL malfunction occurs which makes the home unlivable, unsafe or is likely to cause further damage. Please limit these calls to those conditions. 
Nights (between 4:30 pm & 7:00 am) and Weekend EMERGENCY CALLS should be made to LEWIS BUILDERS by calling 603-362-5333 and pressing '6' when prompted. PLEASE NOTE THAT THIS EMERGENCY SERVICE IS AVAILABLE FOR THE FIRST YEAR YOU OWN YOUR LEWIS HOME.
Sixty Day & One Year List
During the first two months in your new home, you may notice items which need adjustment or attention. Please make a list of these items on the form you were given at your closing and mail, fax or email it to us (contact info above).
Slight imperfections such as cracks, nail pops and seam lines are common in drywall. LEWIS BUILDERS will come back One Time to touch up drywall any time you request during the first year. Please note that any problem reported after repairs have been completed is the responsibility of the Home Owner. Our CUSTOMER SERVICE PROGRAM cannot be a substitute for Home Owner Maintenance. Creating a list of Local home service repairmen is very important in establishing your residence and residency. Here at LEWIS BUILDERS WE ENCOURAGE YOU TO BEGIN CREATING THIS LIST WITHIN THE FIRST YEAR of Home Ownership. 
Sixty Day List Form (pdf) One Year List Form (pdf)
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